Delivery Policy

Shipping Policy

1. Processing Times

All orders are processed within 1 to 2 business days. Once your order is confirmed, you will receive a confirmation email with shipping details.

2. Delivery Times

Senegal: Delivery within 2 to 5 business days depending on your location.

International (if applicable): Delivery within 7 to 15 business days.

Delivery times may vary during peak demand periods or due to unforeseen logistical issues.

3. Shipping Fees

Free shipping for orders above a certain amount (e.g., 25,000 FCFA)

Standard shipping: starting from 1,500 FCFA, depending on the delivery zone

4. Order Tracking

Once your package has been shipped, a tracking number will be provided to you to follow the delivery progress.

5. Delivery Issues

If you do not receive your order within the indicated timeframe or if you encounter any problems with the delivery, please contact us at [your email or WhatsApp] and we will take the necessary steps.